BISP Helplines
BISP Helplines: The Benazir Income Support Programme (BISP) is back in full swing with registrations open for families in need across Pakistan. Maybe you’re already in the system but haven’t seen a single rupee yet. Or maybe you’ve hit a snag somewhere in the process. Either way, there’s good news: the BISP helpline is now way more responsive than it used to be.
This guide? It’s built to help you figure out exactly how to reach the right people, file complaints, check your status, and maybe—finally—get some clarity.
Got a Problem? Here’s the BISP Helpline Info
To make sure people don’t keep hitting dead ends, BISP has rolled out a dedicated helpline. Whether it’s payment delays, biometric mess-ups, or plain wrong data in the system, there’s now a way to speak up.
Official Numbers to Know:
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Toll-Free Helpline: 0800-26477
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HQ Exchange Number: 051-9246326
Just call during business hours. A real person on the other end will pull up your file using your CNIC and try to help.
Also Read:8171 Web Portal: Get BISP Rs. 13,500 and Taleemi Wazaif at Home
Types of Issues You Can Report
Let’s say you:
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Registered but didn’t get your payment.
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Couldn’t verify your fingerprints at the ATM.
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Found wrong details under your name.
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Moved homes or had a change in family setup.
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Got treated badly by an agent or had money deducted unfairly.
That’s exactly what this helpline is for. But before you call, keep your original CNIC and BISP tracking ID handy. It’ll save time.
Step-by-Step: How to File a Complaint via Helpline
So here’s how it goes:
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Dial 0800-26477
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Follow the instructions and press the right number for complaints
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Give your CNIC number when asked
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Describe your issue—briefly but clearly
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Jot down the reference number they give you
That last bit? It’s super important. If you ever need to follow up, that reference number is your golden ticket.
Prefer to Write? Use the Mailing Address
If phones aren’t your thing or you need something more formal, you can write directly to BISP.
Mail it to:
Benazir Income Support Programme
F-Block, Pak Secretariat, Islamabad, Pakistan
Include this stuff in your letter:
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Full Name
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CNIC Number
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Phone Number
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Details of the issue
Try to keep it neat and readable. Throw in photocopies of any proof, if needed.
Also Read: BISP Document Verification August 2025 Full Guide Step-by-Step
Want to Double-Check Your Eligibility?
You’ve done the registration. Now what? Head to the official portal and find out where you stand.
Here’s how:
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Go to: 8171.bisp.gov.pk
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Type in your CNIC
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Hit Submit
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Your current status will show up
If it says you’re eligible—great. Payment should be on the way. If not? Call the helpline and ask why, or visit your nearest office.
When Things Get Complicated, Reach the Top Brass
Sometimes the usual routes don’t cut it. If your issue’s more complex or keeps getting ignored, here are the folks at the top:
Senior Officials Contact Info:
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Ms. Shazia Marri – Federal Minister
📞 051-9246313 -
Yusuf Khan – Secretary
📧 secretary@bisp.gov.pk
📞 051-9246318 -
Dr. Muhammad Tahir Noor – Additional Secretary
📧 addl.secretary@bisp.gov.pk
📞 051-9246367
BISP Regional Offices – Where to Go by Province
Sometimes, nothing beats face-to-face help. These are your go-to offices by region:
Punjab
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Lahore: 042-35219118 — 48-L Model Town Ext.
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Faisalabad: 041-2421309 — Batala Colony
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Multan: 061-9330600 — Tughlaq Town
Also Read:BISP 8171 Portal Update July 2025 – Check New Payment Now
Sindh
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Karachi Central: 021-99333067 — Gulshan-e-Iqbal
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Sukkur: 071-9310033 — Shikarpur Road
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Nawabshah: 0244-9370360 — Near Excise Office
Khyber Pakhtunkhwa
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Peshawar: 091-9331649 — Opp NADRA Mega Center
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Mardan: 0937-840075
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DI Khan: 0966-732634 — West Circular Road
Balochistan
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Quetta: 081-2870156 — Jinnah Town
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Kalat: 0853-610264 — Aslam Colony
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Makran: 0852-414064 — Commissionery Road
Gilgit Baltistan
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Gilgit: 05811-920980 — Opp GB Assembly
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Skardu: 05811-920117 — Aga Hadi Chowk
AJK (Azad Jammu & Kashmir)
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Muzaffarabad: 05822-924132 — Near Bilal Masjid
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Mirpur: 05827-924111 — Sector F-2
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Rawalakot: 05824-920033 — UBL Bank Road
Why Complaints Get Ignored (And How You Can Avoid That)
Here’s the thing—if your complaint doesn’t have all the right info, it might just get tossed aside. Be sure to:
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Give your correct CNIC and mobile number
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Describe your problem without rambling
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Include proof, if asked
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Avoid calling over and over without your reference number—it just clogs the system
Real-Life Scenarios People Are Reporting
🔹 Registered but no payment?
Double-check your status online. If it says “eligible,” call and report it with your CNIC.
🔹 Got less than you expected?
It could be shady deductions. Report that right away—either by phone or in person.
🔹 Biometric failed at the ATM?
That’s annoying, but fixable. You’ll need to call it in. Might require a biometric update through NADRA or BISP.
Quick Awareness Post for Social Media (Copy-Paste Friendly)
Still Waiting on Your BISP Payment?
📞 Call: 0800-26477
💻 Check Status: 8171.bisp.gov.pk
🏢 Visit: Nearest BISP Office
🆔 Take your CNIC and payment slip
🚫 Don’t pay agents – it’s your right, not a favor
Also Read: BISP 2025 Payment Delay After 8171 SMS – Fix Issues Now
Final Words
You’ve got options. A toll-free call. A visit to the regional office. Or a simple status check online. The system isn’t perfect, sure—but if you come prepared with the right info, things can move faster than you’d think.
So yeah—don’t hand over money to anyone claiming to “help” you get BISP funds. That’s not just wrong, it’s unnecessary. The service is 100% free. And if your issue is legit, BISP will resolve it—just give them what they need to help you.